Role Purpose
Manage the day-to-day execution and successful implementation of digital transformation projects and programs under PDA's mandate, ensuring that digital solutions are delivered within agreed scope, timelines, budget and quality requirements.
The role requires practical experience in delivering technology-enabled solutions, coordinating technical and business teams, managing delivery risks and working with government and implementation stakeholders.
Key Responsibilities
- Develop and manage detailed implementation plans, delivery schedules, milestones, resource plans and project dependencies for assigned digital initiatives.
- Coordinate end-to-end digital solution delivery, including requirements finalization, development, integration, testing, deployment and operational handover.
- Work closely with technical teams, solution architects, product teams, vendors and government stakeholders to maintain delivery progress.
- Translate program objectives and sector requirements into actionable workstreams, tasks and measurable deliverables.
- Facilitate sprint reviews, delivery meetings, milestone reviews and implementation workshops as required.
- Monitor progress against approved plans, identify delivery risks and issues, and implement corrective actions.
- Maintain project risk registers, issue logs, dependency trackers, change requests and decision records.
- Coordinate user acceptance testing, implementation readiness, training, stakeholder onboarding and solution adoption activities.
- Support government stakeholder engagement, including coordination with ministries, departments and implementing agencies.
- Monitor vendor deliverables, contractual milestones and implementation quality.
- Prepare progress dashboards, management reports, meeting briefs and escalation notes.
- Ensure delivery documentation, approvals and project records comply with PDA's governance and reporting requirements.
- Support budget monitoring, procurement coordination and project closure activities.
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, Project Management, Business Administration or a related discipline.
- PMP, PRINCE2, Agile, Scrum or equivalent certification preferred.
Experience
- 8 years of relevant experience in project or program management, with substantial hands-on experience delivering digital or technology-enabled solutions.
- Demonstrated experience managing digital solution implementation from planning through deployment and operational transition.
- Experience in government digital transformation, public-sector IT programs or complex multi-stakeholder environments preferred.
- Experience coordinating software development, systems integration, platform implementation or digital service delivery teams.
- Experience working with external vendors, technical delivery teams and business stakeholders.
Required Skills & Competencies
- Strong project planning, execution, scheduling and milestone management.
- Practical understanding of software development and digital solution implementation lifecycles.
- Knowledge of Agile, Scrum, Waterfall and hybrid delivery approaches.
- Strong risk, issue, dependency and change management skills.
- Ability to coordinate technical and non-technical stakeholders effectively.
- Proficiency in Microsoft Project, Jira, Azure DevOps, Excel, PowerPoint and delivery reporting tools.
- Strong analytical, documentation and problem-solving capabilities.
- Ability to manage competing priorities and deliver under tight timelines.
- High standards of integrity, accountability and attention to detail.
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