Job Scale/ Grade*: NFAPS-05(Equivalent to BPS-14)
• Set up and configure new computer systems, mobile devices, hardware components, and peripheral equipment such as printers and scanners.
• Perform routine maintenance, inspections, and hardware-level repairs on computers and mobile devices to ensure smooth operation.
• Diagnose and resolve hardware and selected software issues, communicating with users to understand and address problems effectively.
• Provide technical support and guidance to end-users, explaining technical matters in clear, non-technical language.
• Maintain accurate records of hardware inventory, components, and supplies, tracking installations, repairs, and replacements.
• Perform data backup and recovery procedures to safeguard against data loss.
• Coordinate with vendors for hardware procurement, servicing, and repairs when required.
• Create and maintain detailed documentation of service requests, repairs, and maintenance activities.
• Monitor system and equipment performance, making necessary adjustments to maintain optimal efficiency.
A minimum of BSc/BTech/DAE or higher degree in Computer Science, Electronics Engineering, or any relevant technical field from a local HEC Recognized University,
Or
An equivalent foreign bachelor degree recognized by HEC of Pakistan.
Minimum 3 years of hands-on experience in mobile/computer device hardware repair.
Demonstrated experience with various mobile platforms (iOS, Android) and Windows devices. Experience in Digital Forensic preferably in Chip-Off is a plus. Proven track record of component-level repairs on smartphones, tablets or computer
Punjab (1), Sindh (Rural) (1)
Job Location: Islamabad
5 years of general age relaxation has already been added.