IT Specialist

 Minimum BSc. Computer Science. with minimum of 3 years of experience.  Front end IT support  Windows Server Administration (2022). Active directory management  Office 365 administration (Cloud).  Working knowledge and understanding of OS like Linux, MAC, Windows 11, CentOS etc.  LAN / WAN installation and configuration  Video Conferencing softwares administration (Zoom, MS Team etc.) DESCRIPTION OF RESPONSIBILITIES: • Outline key performance indicators of the role • Front line IT support. • Installation & Configuration of newly procured hardware / Software. • 24/7 Environment maintenance of USF Data Center. • File Server data management with Backups on DR site Cloud • Maintenance of IT infrastructure computer terminals, laptops, telephone exchange, photocopiers, printers, Faxes, and other IT infrastructure equipment. • Upgradation of MS Hyper-V, VM's Operating systems & Maintenance of SAN Storage. • Installation & Configuration of Wireless Network Controller along with AP's • Digitization of internal workshops for all teams to empower all for 100% IT services utilization. • Assisting in maintaining and managing USF IT Infrastructure ( Network, Domain Servers, File Servers, VMs, Veritas Backup Exec, Antivirus (SEPM, TrendMicro etc.)) • Assisting IT Expert in maintaining Assets record and handing over • Assisting IT Expert in preparing Bidding document ToRs for procuring new hardware and software and technical evaluation. • Assisting IT Expert in maintaining surveillance cameras /NVR installed at USF Office. • Front line IT support on daily basis, Ticket Logs maintenance for each issue till resolution. DESCRIPTION OF RESPONSIBILITIES: • Outline key performance indicators of the role • Front line IT support. • Installation & Configuration of newly procured hardware / Software. • 24/7 Environment maintenance of USF Data Center. • File Server data management with Backups on DR site Cloud • Maintenance of IT infrastructure computer terminals, laptops, telephone exchange, photocopiers, printers, Faxes, and other IT infrastructure equipment. • Upgradation of MS Hyper-V, VM's Operating systems & Maintenance of SAN Storage. • Installation & Configuration of Wireless Network Controller along with AP's • Digitization of internal workshops for all teams to empower all for 100% IT services utilization. • Assisting in maintaining and managing USF IT Infrastructure ( Network, Domain Servers, File Servers, VMs, Veritas Backup Exec, Antivirus (SEPM, TrendMicro etc.)) • Assisting IT Expert in maintaining Assets record and handing over • Assisting IT Expert in preparing Bidding document ToRs for procuring new hardware and software and technical evaluation. • Assisting IT Expert in maintaining surveillance cameras /NVR installed at USF Office. • Front line IT support on daily basis, Ticket Logs maintenance for each issue till resolution. • Maintenance of IT infrastructure computer terminals, laptops, telephone exchange, photocopiers, printers, Fax, and other IT infrastructure equipment. • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. • Administration of MS Server 2022 (Domain Controller (DC) active directory, ADC, File Server), File Server, Symantec Endpoint Protection Manager, Oracle ERP Servers etc. • Office 365 Exchange / Security Administration. • Scheduling/Conducting online meetings (MS Team, Zoom etc.) • Responsible for Data Environmental Controls (Fire alarm System, Fire suppression system, Air conditioning). • Troubleshooting in ERP technical issues at client end • Any other relevant tasks assigned by the line manager. Functional Skills / Knowledge Areas  Computer hardware / software installation/Configuration/troubleshooting  Network troubleshooting (LAN & WAN)  Technical writing for procurements (ToR’s)  Microsoft Windows Server Administration (2022,2019) MS Windows 10,11, CenOS administration  MS Office 365 configuration & administration (Cloud) on client side  Strong communication, presentation, motivation, leadershi, project management skills.  Time management & ability to work under intense deadlines Qualification:  Minimum BSc. Computer Science. with minimum of 3 years of experience.  Preferable certification: CCNA, ITIL, MCSE Location of Job: Islamabad Other Details: The position will be contractual for an initial period of Three (03) years with further extension on satisfactory performance.