HR & Administration

Job Scale: Up to M5 Location: Islamabad Required Experience Minimum of 03 years for Assistant Manager and 5 (five) years for Manager of relevant experience preferably with a bank/FI/DFI/ in Pakistan Job Description: Facility Management & General services • Oversee the day-to-day administrative operations of the Head Office and Regional Offices, maintaining a high standard of workplace efficiency and hygiene. • Supervise building maintenance, janitorial services, renovations, repair work, and upkeep of office furniture, fixtures, and utilities (electricity, water, backup generators, HVAC). • Oversee tenancy agreements, lease contracts, and timely renewals for office premises and residential/guest accommodation facilities. 2. Fleet & Travel Management • Oversee the Bank’s vehicle fleet, including maintenance schedules, fuel card distribution/reconciliation, vehicle tracking, insurance renewals, and driver administration. • Manage end-to-end logistics for official business travel, board meetings, corporate events, and guest hospitality (including flight ticketing, hotel reservations, and transport arrangements). 3. Inventory, Fixed Assets & Store Management • Maintain the Bank’s Fixed Asset Register (FAR) in coordination with Finance, ensuring proper tagging, tracking, periodic physical verification, and timely asset insurance coverage. • Supervise the central store inventory, overseeing the receiving, inspection (Goods Inspection Receipt Note - GIRN), stock monitoring, and disbursement of stationery, pantry supplies, and regular consumables. 4. Vendor Management & Procurement Compliance • Identify, evaluate, onboard, and manage third-party vendors, janitorial contractors, security agencies, and maintenance service providers. • Ensure all administrative procurement activities strictly adhere to the Bank’s procurement policy, competitive bidding guidelines, and relevant regulatory mandates. • Monitor Service Level Agreements (SLAs) and key performance indicators (KPIs) for third-party service providers to ensure high-quality service delivery. 5. Budgeting & Financial Controls • Formulate, execute, and monitor the annual operational administration budget. • Identify cost-optimization and cost-saving opportunities without compromising operational excellence or service quality. • Verify, process, and reconcile routine administrative payments, utility bills, vendor invoices, fuel card statements, and monthly departmental expenses in a timely manner. 6. Policy Development & Systems Utilization • Formulate, review, and implement robust administrative policies, standard operating procedures (SOPs), and operational manuals to improve workplace efficiency. • Utilize Enterprise Resource Planning (ERP) software effectively for administrative modules including procurement, asset management, inventory control, and requisition tracking. • Act as the key focal point for administrative audit requirements (internal, external, and regulatory) and ensure prompt resolution of audit observations. • Execute any additional tasks or special projects assigned by line management. Desired CORE COMPETENCE: • ERP Proficiency: • Vendor & Contract Management • Financial Acumen: • Communication & Interpersonal Skills • Conflict & Problem-Solving Qualification: Minimum of a Bachelor’s degree in finance, Business Administration , Public Administration, Supply Chain Management or other Business-related fields from a leading local or international university recognized by the Higher Education Commission of Pakistan(H.E.C.). DAE will be an added advantage.